Shannon Peterson started with the firm of Rue & Ziffra as a receptionist in 2009. She is now a personal injury Case Manager for Attorney Luis R. Gracia. Shannon handles all of Mr. Gracias pre-litigation cases from beginning to end. Her position involves talking with clients, insurance companies, and medical facilities, requesting medical records, reviewing medical records, handling property damage, health insurance liens, PIP correspondence, preparing demands, and assisting Mr. Gracia in day to day tasks.
Shannon is not only a Case Manager with the firm, she involves herself in charitable functions, and works the firms community events. She is also a member of Daytona’s Young Professionals Group , a networking organization of dedicated, enthusiastic and talented young professionals.
She is a graduate of Daytona State College, she earned her Associate of Arts degree in 2008 and her Bachelor of Applied Science degree in 2010. She has now taken her position as a paralegal, and has become recognized by the Florida Bar Association as a Florida Registered Paralegal.